Chestnuts Surgery

70 East Street, Sittingbourne, Kent, England, ME10 4RU Also known as: The Chestnuts Surgery 251 reviews

Reviews

Recommend
Involvement
Cleanliness
Staff
Appointment
 
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Written by a patient
26th January 2015


It depends on which doctor you see - some of the gp's are professional and have a good manner with their patients. One GP is awful, rude, and disinterested.

10th February 2015
Response from Chestnuts Surgery

Thank you for taking the time to feed back to FFT. It is regrettable that you are not satisfied with one of our GP's. I would welcome the opportunity to discuss this further. Please contact me at the surgery, thank you. Tracy Bridge Practice Manager.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
Written by a patient
26th January 2015


It is difficult to rate surgery as whole, it so depends who do you see. In my experience reception staff has always been friendly and helpful. I can not fault the cleanliness of the surgery. Whether I feel I have been listened is a different matter, some staff could learn a lot from Dr Staker

10th February 2015
Response from Chestnuts Surgery

Thank you for your feedback. Your comments are extremley helpful, but we are working to maintain a consistant exprience for our patients, thank you. Tracy Bridge Practice Manager

Recommend
Involvement
Cleanliness
Staff
Appointment
 
14th January 2015


Receptionist can be happier rather than misserable s sin you never get seen on time always waiting like extra half an hour.

10th February 2015
Response from Chestnuts Surgery

Thank you for your feedback on FFT. We apologise if you have had a less then favourable encounter with a member of staff. Rest assured we are currently working with our Reception Team to include further training.

Recommend
Involvement
Cleanliness
Staff
Appointment
 
14th January 2015


Everything- Dr Staker was very helpful and caring.

23rd January 2015
Response from Chestnuts Surgery

Thank you so much for giving such wonderful feedback, we really do appreciate it. Kind Regards Tracy Bridge Practice Manager

Recommend
Involvement
Cleanliness
Staff
Appointment
 
14th January 2015


Hi im Billy.

23rd January 2015
Response from Chestnuts Surgery

Dear Billy I see that you have given us a low score. I would welcome the opportunity to address the particular concerns you have about the surgery. Please contact me to discuss further. Kind Regards Tracy Bridge Practice Manager

Recommend
Rating not given.
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Resources

Short link to review Chestnuts Surgery: http://iwgc.net/ecbco